How can we help?

Find answers to common questions about using Denning, managing your account, and more.

How to Use the App

How do I get started with Denning?
  1. Ask about Denning availability from the website or approved app listing.
  2. Open the app and sign in with your phone number.
  3. Enter the OTP sent to your phone to verify your number.
  4. Choose your role and set up your profile.
  5. Start with Know Your Rights, Ask Denning, supported case tracking, advocate discovery, or fee estimates.
Can I use Denning in Mizo?

Yes. Denning supports both Mizo (Lushai) and English. You can switch languages at any time from the app settings. Our AI assistant can also respond in Mizo.

How does the AI Legal Chat work?

Ask Denning lets you ask legal questions in your own words. It provides plain-language legal information grounded in Indian law and Mizoram context. It is not a substitute for professional legal advice, but it can help you understand your situation, rights, options, and likely next steps.

How do I track my court case?

Go to Case Tracker and enter a supported CNR or case details. Denning can show hearing dates, orders, and current status where e-Courts data or configured integrations are available. Live court sync depends on court coverage, data quality, and backend configuration.

How do I find and contact an advocate?

Use Advocate Finder to search by specialization, location, language, ratings, and available profile information. You can request a consultation with a participating advocate; the advocate confirms based on their real availability. Where an advocate hasn't opened availability yet, Denning still helps you discover them and understand likely fee ranges.

Subscription & Payments

Is Denning free to use?

Denning focuses its free launch experience on Know Your Rights, Ask Denning, supported case tracking, advocate discovery, and fee estimates. Premium services such as advocate consultations or document services may carry separate fees where available.

What subscription plans are available?

Paid plans or service fees are shown in the app only where a feature is available. Launch availability may differ by region, advocate participation, and supported court integrations.

How do I cancel my subscription?

If you have an active subscription or paid service through an app store or payment provider, cancel or manage it through the same channel used for purchase. You can also contact support@denning.in for billing help.

Can I get a refund?

If a paid consultation or service is available in your region, refund handling depends on the payment channel used for that transaction. For billing help, contact us at support@denning.in.

Account Management

How do I delete my account?

To delete your account:

  1. Open the Denning app and go to Profile.
  2. Tap Privacy & Data Controls.
  3. Tap Delete account.
  4. Verify your identity with the one-time code sent to your phone or email.

Your account is deactivated immediately and permanently deleted after 30 days, including saved cases, chat history, and profile information. You can cancel by signing back in within that window. If you have an active subscription, cancel it separately through your app store.

You can also request account deletion by emailing support@denning.in from the phone number or email associated with your account. See our account deletion page for full details.

How do I change my phone number?

Currently, phone number changes require support assistance. Please email support@denning.in with your current and new phone numbers, and we will help you update your account.

Is my data safe?

Yes. We take data privacy seriously. All data is encrypted in transit and at rest. We do not sell your personal information to third parties. For full details, please read our Privacy Policy.

Still need help?

Our support team is here to assist you. Reach out and we will get back to you as soon as possible.

support@denning.in